Last Updated: 02/16/2026

My goal is for you to be completely satisfied with your purchase. This policy outlines the process and conditions for returns and refunds.

1. Return Eligibility

You are eligible to request a return if:

• The item is unused, in its original condition, and in the original packaging with all tags attached.

• The return request is initiated within 30 days​ of the delivery date.

• The product is defective, damaged upon arrival, or if I shipped the incorrect item.

Non-Returnable Items:

• Digital downloads or software.

• Personalized, customized, or made-to-order items.

• Any item damaged due to misuse, accident, or unauthorized modification.

2. Refund Process

Once your return is received and inspected, I will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment.

• Please allow 3-7 business days​ for the refund to post to your account, depending on your bank or payment provider’s processing time.

3. Non-Refundable Situations

The following are not eligible for a refund:

• Items returned after the 30-day return window.

• Products that are damaged due to customer mishandling.

• Any item not in its original condition.

• Original shipping and handling charges (unless the return is due to my error in shipping a wrong or defective item).

4. How to Initiate a Return

To start a return, please contact me directly by:

• Email:​ support@foundrygoods.buzz

• Phone/Text:​ +1 (772) 314-5887

In your message, please include:

1. Your order number.

2. The reason for the return.

3. Photos of the item (if it is defective or damaged).

I will respond within 1-2 business days​ with instructions and the authorized return address:

Jaron Fulmore / Foundry Goods Returns

6221 Marbut Farms Ln

Lithonia, GA 30058

Please note: The customer is responsible for the cost of return shipping unless the return is a result of my error (e.g., wrong or defective item shipped). I recommend using a trackable shipping service for your return, as I cannot guarantee receipt of untracked packages.